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Drugstore.com Website Review & Ratings + Drugstore.com Coupons

Drugstore.com: Products & Services

DrugStore.com sells over 55,000 name-brand and private-label health and beauty items, personal care products, household goods, hard to find items, vitamins, and remedies through its website.  A partnership with GNC allows the website to offer GNC products online. Instant coupons are often available when shopping through the online retailer.

Drugstore.com: Company Background

In 2011, Walgreens purchased DrugStore.com for $410 million.  DrugStore.com is located at 411 108th Avenue, NE, Suite 1400 in Bellevue, Washington.  Their phone number is (425) 372-3200.  You can also call DrugStore.com toll-free at (800) 378-4786.  Their fax number is (425) 372-3800.  DrugStore.com's sister site is Beauty.com

Drugstore.com: Customer Feedback & Reviews

DrugStore.com is rated 4.5 out of a possible 5 stars on Site Jabber, a website where consumers review products and services they have used.  Many people are using Foursquare to rave excitedly about the frugal purchases they have made through DrugStore.com. Customers who use Epinions to voice their opinions by reviewing products and services they have used give  DrugStore.com an enthusiastic rating of 4 out of a possible 5 stars.  Customers at Yahoo Shopping have slightly mixed reviews concerning DrugStore.com.  Therefore, the site receives an average rating of 3 out of a possible 5 stars.  Customers shopping through Yahoo are excited about their return policy and the price and swiftness of their shipping services.  One customer complained about how items were packaged. 

Drugstore.com: Business Credibility & Trustworthiness

Better Business Bureau (BBB) Accredited Business since December 1, 1999.  On a scale of A+ to F, DrugStore.com receives an outstanding accolade, a rating of an A+.  The BBB has determined that DrugStore.com meets BBB Accreditation Standards, which include a commitment to make a good faith effort to resolve any consumer complaints.  DrugStore.com is a Verified Internet Pharmacy Practice Site (VIPPS), which is a Program of the National Association of Boards of Pharmacy.  To be VIPPS accredited, a pharmacy must comply with the licensing and inspection requirements of their state and each state to which they dispense pharmaceuticals. In addition, pharmacies displaying the VIPPS seal have demonstrated to NABP compliance with VIPPS criteria including patient rights to privacy, authentication and security of prescription orders, adherence to a recognized quality assurance policy, and provision of meaningful consultation between patients and pharmacists.

Drugstore.com: Website Popularity & Google Ranking
Drugstore.com: Social Media Presence

DrugStore.com has a Pinterest account with 283 pins.  They have 67 followers and are following 68 other Pinterest profiles.  They also maintain a Facebook account.  Their Facebook account has 822,098 likes.  DrugStore.com has a YouTube channel that contains 60 subscribers and168,851 video views.  Reviewers at ExpoTv have reviewed specific products they received for free on this channel that DrugStore.com sells.  In addition, they have a Twitter profile.  They have tweeted 2,797 times.  They are following 2,075 other Twitter profiles, and they have 18,493 followers of their Twitter profile.

 
Drugstore.com: Website Security & Safety

DrugStore.com has been tested by McAfee Site Advisor and was found safe to visit and use.  Google Safebrowsing also accessed the safety of DrugStore.com and found it without suspicious content.  There were 115 pages tested on the site over the past 90 days of which none were deemed to have any safety issues.  The last time they visited the site was on September 14, 2012.

Drugstore.com: Pricing & Packages

DrugStore.com has phenomenal pricing.  Its not much different from taking a trip to Walgreens, but on the other hand the site offers higher end products such as Philosophy products, Clairsonic, and Biolage hair products that online retailers like DermStore and SkinStore sell  You get the best of both worlds.  Even their higher end products are inexpensive in comparison to how much they cost on other sites.  If you consider the site's inexpensive shipping options, you definitely save money shopping for all your drugstore needs online at DrugStore.com.

Drugstore.com: Shipping Rates & Policies

Contiguous United States (Lower 48)

  • Standard Shipping - $9.99
    • free with $25 purchase
  • 2-Day Shipping - $12.99
    • $9.99 (with $25 purchase)
  • Overnight Shipping - $19.99
    • Additional per pound charge for each incremental pound over 20 pounds
      • Standard - $0.99
      • 2-Day Shipping - $2.99
      • Overnight Shipping - $3.99

Alaska and Hawaii

  • Standard Shipping - $9.99
    • free with $25 purchase
  • Express Shipping - $19.99
  • 2-Day Shipping - $29.99
  • Overnight Shipping $39.99
    • Additional per pound charge for each incremental pound over 20 pounds
      • Standard Shipping - $.99
      • Express Shipping - $1.99
      • 2-Day Shipping - $2.99
      • Overnight Shipping - $3.99

Military Addresses (APO/FPO/DPO)

  • Standard Shipping - $5.99
  • (free with $25 purchase
    • Additional per pound charge for each incremental pound over 20 pounds
    • Standard Shipping - $.99

US Territories

  • Standard Shipping - $5.99
    • free with $25 purchase
  • Express Shipping - $9.99
    • Additional per pound charge for each incremental pound over 20 pounds
      • Standard Shipping - $0.99
      • Express Shipping - $1.99
Drugstore.com: Payment Methods Accepted

Drugstore.com welcomes and accepts payments in the form of the methods listed below.

  • Visa
  • Mastercard
  • Discover
  • American Express
  • Diner's Club International
  • PayPal
  • Bill Me Later

Drugstore.com does not offer or welcome the payment methods listed below.

  • personal or cashier's checks by mail or phone
  • money orders
  • Western Union payments
Drugstore.com: Returns, Refunds & Exchange Policy

Some items cannot be returned for a refund.  Those items are listed below.

  • Some special handling and scheduled delivery items are final sale.
  • These items are identified as such on their product information page.
  • Any items purchased from their Sexual Well-Being store cannot be returned unless they have a manufacturer defect.
  • They will credit or exchange unused, defective items in their original packaging only.
    • Click here for more information about how DrugStore.com handles damaged or defective orders.
    • Click here for instructions on how to return an item you received but did not order.

Special Promotions

  • If you choose to return part of an order, you may no longer qualify for all special offers associated with your purchase.
  • If you received a free gift with purchase you may be required to return the gift in order to receive full credit for your return.
  • DrugStore.com provides free return shipping for returns that are result of their error and for 100% color guarantee products.
  • In other cases, a return postage fee of $4.99 will apply.
  • A 10% re-stocking fee will be applied on all returns over $200 that are not the result of their error.

Returning Contact Lenses

  • Contact lenses must be returned to Vision Direct.
  • Please click here for contact lens return instructions.
Drugstore.com: Product images & screenshots
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